Terms of Use
These Terms of Use set forth the official rules, guidelines, and responsibilities for all visitors and registered users accessing and browsing this website, utilizing our platform services, and completing product purchases. The purpose of these terms is to maintain a safe, orderly, transparent, and standardized online service environment for all users. All forms of access, browsing, shopping, and interaction behavior on this website are subject to the provisions of these Terms of Use. By entering and using this website, you confirm that you have fully read, understood, and unconditionally agreed to abide by all usage rules and service standards listed below.
1. Website Service Overview
This website operates as an independent online shopping platform, dedicated to providing high-quality daily baby care products and professional parenting related shopping services for global users. We provide users with complete product display, independent order placement, online payment, global logistics delivery, and standardized after-sales support services. All functional settings and service content on the website are designed to provide users with a convenient, efficient, and reliable cross-border shopping experience.
We reserve the right to adjust, optimize, upgrade, or maintain website functions according to daily operation needs, service iteration, and platform security updates. We may carry out temporary system maintenance, function upgrades, or page optimization at any time, which may cause temporary interruption or instability of partial website functions. We will try our best to reduce the impact on user browsing and shopping experience, and do not bear additional responsibilities for temporary service fluctuations caused by routine maintenance and upgrade work.
2. User Eligibility & Account Usage Rules
All users who access and use this website must be individuals with full capacity to conduct independent online shopping behaviors. If users are minors, they must browse and purchase products under the supervision and guidance of parents or legal guardians, and all shopping behaviors generated by minors shall be confirmed and recognized by their guardians.
Users shall abide by standardized network behavior norms during the use of the website
Users shall be solely responsible for the authenticity, accuracy and validity of all personal information submitted during browsing, registration and order placement. Any problems such as order failure, delivery error, service abnormality and rights loss caused by false, wrong or incomplete information filled by users shall be borne by users themselves.
3. Transaction & Shopping Usage Rules
All product displays, product introductions, functional descriptions and price displays on this website are subject to the real-time content displayed on the official page. We strictly guarantee the authenticity and objectivity of product information display, and standardize the product sales and transaction process in accordance with unified platform rules.
All orders placed by users shall be processed in accordance with the official order processing, shipping, delivery and after-sales rules formulated by our website. We support efficient order processing and stable cross-border delivery services. All orders will be arranged for shipment within the standard processing cycle after payment confirmation, and the goods will be delivered to the user’s designated shipping address within the conventional international transportation cycle.
This website provides global free shipping services for all products, and independently bears all tariffs and customs clearance fees generated in cross-border transportation. All product prices displayed on the page are the final settlement prices, and users do not need to bear any hidden fees and additional costs. All platform transactions are uniformly settled in USD to ensure standardized and transparent payment and settlement procedures.
We provide standardized return and refund after-sales services. Users can apply for return services within the effective return cycle after receiving the goods. After the returned products pass the verification, we will complete the refund processing within the standard refund cycle. All after-sales services are implemented in accordance with the official refund policy, ensuring the legitimate shopping rights and interests of each user.
4. Intellectual Property Rights Protection
All text content, picture materials, product pictures, page design, typesetting layout, logo elements and graphic designs displayed on this website belong to the exclusive intellectual property scope of this platform. All related content is protected by international intellectual property norms and platform independent rights protection rules.
No user or third party may copy, download, reproduce, modify, disseminate, steal, commercially use or secondary spread any content and resources of this website without our official written permission. Any unauthorized infringement of platform intellectual property rights will constitute a violation of these usage terms, and we have the right to terminate the user’s service qualification and reserve the right to pursue corresponding responsibilities.
5. Prohibited User Behaviors
In order to maintain the normal operation order of the platform and protect the public interests of all users, users are strictly prohibited from carrying out the following behaviors when using this website: using program tools, plug-ins, malicious scripts and other technical means to brush orders, scan data, intercept information or interfere with website operation; maliciously placing a large number of invalid orders, deliberately rejecting normal logistics delivery, or abusing after-sales return and refund rules for improper interests; stealing, tampering or illegally obtaining other users’ personal information and order data; publishing false, abusive, illegal, violent and inappropriate remarks and information on any platform feedback channel; carrying out any behavior that violates public order and good customs and interferes with the normal service operation of the website.
Once any prohibited behavior is found, we have the right to take disposal measures including but not limited to intercepting abnormal orders, suspending user service qualifications, rejecting after-sales applications, and permanently restricting platform access rights according to the actual situation.
6. Third-Party Platform Instructions
This website may contain external links of third-party platforms during operation, which are only provided for users’ convenient browsing and reference. We do not participate in the operation and management of third-party platforms, nor do we assume any guarantee responsibility for the content, service quality, privacy rules and transaction norms of third-party websites.
Users need to independently judge and bear the risks when browsing and accessing third-party links. All behaviors of jumping to third-party platforms for browsing, consumption and information submission are not within the management scope of this website, and we do not bear any related responsibilities for this.
7. Service Limitation & Exemption Scope
We strictly control the service quality of the platform and try our best to ensure the stable operation of the website and the smooth progress of user transactions. Under the scope of permitted by platform rules, we are not responsible for service abnormalities and losses caused by objective uncontrollable factors, including but not limited to network environment fluctuations, user equipment failure, network signal abnormality, force majeure factors, and policy adjustment changes.
We do not assume any indirect loss, accidental loss and non-transaction related loss caused by users’ improper operation, wrong information filling, private contact with unofficial channels and non-compliant use of the website.
8. User Communication & Service Channel
All official consultation, feedback, service application and problem communication channels of this website are uniformly opened on the Contact Us page. Users who encounter any problems in the process of browsing, ordering, logistics inquiry and after-sales service can initiate feedback through official channels. We do not recognize any private contact channels and unofficial service channels, and users are requested to identify official channels to protect their legitimate rights and interests.
9. Terms Update & Effective Rules
We reserve the right to adjust, revise and optimize the content of these Terms of Use according to platform service upgrades, business development and industry norm updates. The revised terms will be released on the website in real time and take effect automatically after publication. The continued use of website browsing, shopping and other service functions by users after the update of the terms will be deemed as full recognition and voluntary acceptance of the latest terms content.
10. Platform Usage Commitment
We have always adhered to the principles of standardized operation, transparent service, safe transaction and user priority, and committed to providing every user with a safe, comfortable and standardized online shopping environment. We will continuously optimize website functions, standardize service processes, improve user experience, and strictly abide by all platform operation rules to ensure that every user can enjoy high-quality, stable and reassuring platform services.
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